VoIP stands for “Voice Over Internet Protocol”. This means that your phone is no longer using a dedicated copper wire, and is now using the internet to make and receive calls.

 DISA stands for “Direct Inward System Access”. DISA allows you to call into your RoboBeGone number and press 8, enter in your DISA pin, and then make an outbound call that is actually now using the caller-id of your RoboBeGone number. This is perfect if you would like to keep the number you are actually calling from hidden from the receiving party.

Porting is the process of moving your current phone number to our system so we can have control over your number and provide you with the RoboBeGone service. Without the porting process, the ability to use RoboBeGone’s features is non-existent.

When you port your number, we will need a copy of your most recent phone bill with you signature somewhere on the page. You can do this one of two ways:

  • Send an email to: port@robobegone.com with a picture of your signed bill attached to it

OR

  • Send a physical copy of your signed bill to:

AxxaCommerce LLC dba. RoboBeGone.com, 3 Canale Drive Suite 6, Egg Harbor Township NJ, 08234

The Callers Pin is a 1-4 digit number chosen by you, which is given to the caller in your prerecorded Robo-Blocker message, that must be entered in order to have their call ring through to you.  If the Callers Pin is not entered, your phone will not ring, which is what RoboBeGone was designed to do, thereby eliminating unwanted prerecorded Robo calls.

If the caller is on your white list, they will not even hear this message and their calls will go through like usual.

Yes! You can change your voicemail password at any time through our customer portal

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When using inner system access, you gain access to a slew of features, such as:

  • *68: Wake Up Calls
  • *72: Forward calls that come to your RoboBeGone number to another number or cellphone
  • *78: Activate Do Not Disturb
  • *79: De-Activate Do Not Disturb

To gain inner system access, call your phone number that uses the RoboBeGone service, enter *9, then enter your inner system access pin. Once you hear “Thank You” and a dial tone, you can use any of the above features.

It’s quite easy actually. All you need to do is dial your phone number from any phone, wait for your Robo-Blocker Message to begin playing, and then press *9. Enter in your Inner System Access pin (this was setup at signup) and then press #. Once you hear the dial tone, you have gained access to the system and have access to many different features. For a list of those features, please click HERE. If you do not remember your Inner System Access pin, please login to the RoboBeGone customer portal and select your phone numbers details and look for “Inner System Access Pin”.

Answer: Yes! If you’re currently paying your old analog telephone provider, you would save the difference between what they are currently charging you and the basic RoboBeGone rate. ($9.95)

Answer: Simple! You would need to port your number to the RoboBeGone system. Then what you would have to do is forward calls that are ringing your home number to your cellphone which is made easy with RoboBeGone’s call forwarding service. After that, reap the rewards of saving big money by not having to pay for your old analog phone line. If you were only paying for phone service, you can cancel that after the number has been ported to RoboBeGone. If you have a package plan, click HERE.

Answer: Easy. During your signup process you will need to purchase the Cisco PAP2T. This will connect your existing internet connection to the PAP2T, and then you will connect the PAP2T to your analog phone. Watch our setup video below!

Answer: Yes. RoboBeGone will now be your phone service provider, but there is nothing to lose! Our basic service starts at 9.95 a month, name a provider that can beat that!

Answer: Forever! Your voicemails are available until you delete them.

Answer: Your “Robo-Blocker” message is the message that is played to all callers unless they are on your white list.

You can update this at any time by uploading a .wav file on the Customer Portal under “My Numbers”.

Your “Unavailable” message is essentially your Voicemail message. If you do not pick-up the phone and the call times out, the caller will hear this message, and then have the ability to leave you a voicemail.

You can update the unavailable message by dialing your number from any external phone and pressing *8 once you hear your Robo-Blocker message start to play. Enter in your voicemail pin and then press 0, then press 1 and follow the voice prompt.

If you have a phone connected to a Cisco PAP2T, you can just pickup the phone and dial *97, then press 0, and then press 1 and follow the voice prompt.

Answer: The short answer is No. If you are going to use a new number from RoboBeGone and forward this number to your cellphone, you will not need to have an internet connection in your house because you will not actually be using the new number to ring a phone in your household. Just be aware that your phones will no longer ring in your house.

ANSWER: Not Necessarily… Let us explain. If you want a phone to ring in your home like it used to, then you will need an internet connection and our Cisco PAP2T device (Internet to Analog Converter).

Answer: You DO NOT have to be at home to retrieve your voicemail messages. You can dial your RoboBeGone number from any external phone, press *8, enter in your voicemail pin, and then press 1 to listen to your voicemails.

You will also receive email notifications when a new voicemail is left for you that contains an audio file of the voicemail left for you.

Answer: When you receive a new voicemail you will receive an email that contains an audio file of the voicemail that was left for you. You can listen to this file on virtually any device!

You can update the email that the notification is sent to at any time by logging into the Customer Portal and navigating to My Numbers.

Answer: Simple! You would need to port your number to the RoboBeGone system. Then what you would have to do is forward calls that are ringing your home number to your cellphone which is made easy with RoboBeGone’s call forwarding service. After that, reap the rewards of saving big money by not having to pay for your old analog phone line. If you were only paying for phone service, you can cancel that after the number has been ported to RoboBeGone. If you have a package plan, click HERE.

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